West Midlands, Shropshire, Staffordshire and Worcestershire · Gas Safe and OFTEC registered · 7 days a week 5.0 from 51 Google reviews

Google reviews

Honest reviews from Ian's customers

Real feedback from people whose AGA or Rayburn Ian looks after, copied word for word from his Google listing.

These are 20 of the reviews on Ian's Google listing. We've picked ones that say what Ian did for them.

Each review is copied exactly as the customer wrote it, under the name they use on Google and with the stars they gave. Google only shows how many months ago a review was posted, so the dates here can be a month out. To read every review, including the shorter ones, see Ian's Google listing.

Getting a cooker working again

More about repairs →

  • ★★★★★

    Excellent work carried out by Ian, very pleased, I'd made the right choice.

    The repair/replacement of components was patiently dealt with and it wasn't without its complications.

    The professionalism and expertise were clearly evident in the way that he dealt with the obstacles and then indicated other requirements to be attended to in the near future.

    His explanations were clearly evident and plausible and helpful.

    It was reassuring that he was the right man for the job such was his conscientious attention to the details which would ensure the correct functioning and safety of the Aga in future.

    Thank you, Ian.

    James McCubbinGoogle review ·
  • ★★★★★

    My gas aga wasn't working. Ian came and serviced it. He checked everything thoroughly, and replaced parts where needed.

    He was very calm and capable.

    I am very pleased.

    I will definitely be using him again.

    Louise HallGoogle review ·
  • ★★★★★

    Ian was quick to respond, sorted the issues I was having with my aga. He also gave it a full clean and service and it is running more efficiently than ever. Everywhere left tidy. Thoroughly recommend Ian - he knows what he's doing!

    gary huttonGoogle review ·
  • ★★★★★

    My Oil Aga had gone out after a recent oil top up.

    Ian came out, serviced my Aga checked the flow rates and chimney. I was amazed as I hadn't seen this check with my previous engineer. This is the second service Ian has done . I phoned yesterday and today it's all up and running. Very quick response and reasonable cost.

    I have had my Aga for 30 years and it is a much better service Ian provides. Previously I have tried other service and had to wait sometimes a couple of weeks.

    I would 100% recommend IAN AGA Services

    Helen Price Park HomesGoogle review ·
  • ★★★★★

    After being let down with atrocious service from The Aga Man in Cheshire it was very refreshing to come across Ian who rectified a bad repair and re connected us with our Aga after 2 months of frustration. He was very professional and knowledgeable and I would strongly recommend him.

    Tom NesbittGoogle review ·

Servicing, year after year

More about servicing →

  • ★★★★★

    Great service and will definitely use for Aga service next year

    Dave HarperGoogle review ·
  • ★★★★★

    Ian has looked after my elderly LPG conversion Aga for several years and I can honestly say he has helped me out on many occasions. He is punctual, courteous, very tidy, always sorts the issue out and has a great sense of humour as well!

    I would thoroughly recommend him - Ian please don't think about retiring for a very long time!

    Sally HackettGoogle review ·
  • ★★★★★

    Ian services our Aga annually and always does an excellent job Nothing is ever too much trouble and he is very knowledgeable and enthusiastic Highly recommended

    Martin PughGoogle review ·
  • ★★★★★

    Ian did a splendid job servicing my Aga & gave great advice on the day to day use.

    He has given the best service over 4 years that I have known him & I would recommend him heartily.

    Eileen FaircloughGoogle review ·
  • ★★★★★

    Ian has serviced our 3 oven gas Aga for many years now. He is always efficient, reliable, honest and works in a very clean and tidy manner. I trust Ian and would recommend him to anyone needing an Aga engineer

    Hina AhmadGoogle review ·
  • ★★★★★

    Ian has been repairing / servicing our gas Aga for about 4 years. Initially he fitted a complete new gas burner (our model is about 60 years old) and since then had carried out the annual service. When called he always responds within a short time and arrives for appointments at the time/ date agreed. He is extremely knowledgeable about all types of Aga and heating systems in general. His work has always been of the highest standard and he does the job with minimal fuss. I have always been completely satisfied with the work he has done for me and have no hesitation in recommending him to others.

    Tony GarbettGoogle review ·
  • ★★★★★

    We have used Ian for a number of years now and would highly recommend him.

    He first came out to repair/service an older rayburn we inherited when we moved into our house and then in 2020 we had a new installation of a rayburn fitted by Ian which he continues to service for us. His workmanship is faultless, he ensures everything is done to a very high standard and works in a neat and professional manner.

    Rebecca CollinsGoogle review ·
  • ★★★★★

    Ian has been our Rayburn engineer (thank goodness) for the past 4 years.He is a lovely gentleman who is immensely knowledgeable, trustworthy and totally reliable. He is exceptionally responsive to any emergencies that arise from time to time and has always solved any of our issues as a priority.

    We therefore have no hesitation in recommending Ian for any work that he is required to undertake.

    Bob and Denise Brooks

    Robert BrooksGoogle review ·
  • ★★★★★

    I can't recommend Ian highly enough. We have used Ian for about 10 years now and he's never let us down. He does a fabulous job on our very old Rayburn- he's so professional, clean and thorough, I have complete trust in him. We are very fortunate to have him look after our stove.

    suzanne nichollGoogle review ·
  • ★★★★★

    Ian installed our new Rayburn 480 gas boiler and hot water system 5 years ago and has looked after and serviced since. He is a very efficient, diligent and professional tradesman. He is a clean and polite man and I would highly recommend him for any sort of gas installation/heating work .

    Sarah CahillGoogle review ·

Refurbishing, re-enamelling and fitting

More about re-enamelling → · More about installation →

  • ★★★★★

    Ian unfortunately had to give the last rights to me much loved Aga. He disassembled it for me and was able to help me source a new one. He was very knowledgeable, explained everything as he went along, was exceptionally kind and also a very tidy worker. I wish I had found him earlier!

    Philippa WalkerGoogle review ·
  • ★★★★★

    Ian is very professional and highly knowledgeable. When we moved into our house a few years ago, he thoroughly refurbished the gas Aga we inherited - which much improved its performance. Since then he has carried out annual services of both our Aga and our central heating boiler, and we've found him to be completely dependable - and a decent guy all round.

    Andrew DaviesGoogle review ·
  • ★★★★★

    Ian completely refurbished our gas Aga a few years ago and has serviced it since. He is dependable, honest and does meticulous work. Highly recommended.

    Allan MacphersonGoogle review ·
  • ★★★★★

    Ian has been servicing our Aga for many years now. When he first came it would regularly shutdown at inconvenient times. He diagnosed the problem and replaced the faulty parts and we've not had any problems since. In 2022 he completely stripped the Aga so it could be re-enamelled and it's never looked better. Thoroughly recommended.

    Suren ArulGoogle review ·
  • ★★★★★

    Ian is a professional who is dedicated to service, quality and safety. He stripped and re-enamelled our Aga, re-installed it into a revised position and included an alternative flue system that became a feature of the new kitchen. Highly recommended.

    Kieron WilkinsonGoogle review ·

Need help with your AGA?

Whether it's time for a service or something isn't working as it should, get in touch with Ian to talk through what you need.

Call IanGet in touch