Questions and answers
AGA servicing and repairs: the questions Ian gets asked most
A gas, LPG or oil AGA should be serviced once a year by an engineer registered for that fuel: Gas Safe for gas and LPG, OFTEC for oil. Ian AGA Services holds both registrations and covers Wolverhampton, the Black Country and the surrounding West Midlands.
Registration and safety
Do I need a Gas Safe engineer for an AGA, or is OFTEC enough?
It depends on the fuel. By law, a gas or LPG AGA has to be worked on by a Gas Safe registered engineer. For an oil AGA, use an OFTEC registered engineer. Ian holds both registrations. His Gas Safe engineer number is 6061489, the business is registered as 514574, and his OFTEC number is 11834.
Is it normal for an AGA to smell when it's running?
A faint smell is common when an oil AGA first lights or after it has been cleaned. A strong smell of oil or gas that doesn't clear is a safety problem. Turn off the supply if you can do it safely and call a registered engineer. What to check if your AGA has gone out.
If you smell gas, call the National Gas Emergency Service on 0800 111 999.
Servicing
How often should an AGA be serviced?
Once a year for gas, LPG and oil cookers, by an engineer registered for that fuel. An electric AGA has no burner, so it only needs looking at when a fault appears.
Do you service and repair Rayburns?
Yes. Ian services, repairs and installs gas, LPG and oil Rayburns, including models that also heat the hot water. The same registration rules apply as for an AGA: Gas Safe for gas and LPG, OFTEC for oil. More about Rayburns.
Do you work on Stanley, Esse or Everhot cookers?
Yes. As well as AGAs and Rayburns, Ian works on Stanley, Esse and Everhot range cookers. Ring him on 07931 920662 with the make and model.
How long does an AGA service take?
Usually a couple of hours. It depends on the fuel and on the condition of the cooker.
How much does an AGA service cost?
An annual AGA service with Ian starts from £145. The final price depends on the fuel type and the condition of the cooker, so ring him on 07931 920662 with the model and he'll confirm it. More about AGA servicing.
| Fuel | Service interval | Registration needed | What the service covers |
|---|---|---|---|
| Gas | Once a year | Gas Safe | Burner efficiency and safety checks |
| LPG | Once a year | Gas SafeLPG on the record | Burner efficiency and safety checks |
| Oil | Once a year | OFTEC | Burner cleaning, oil supply and combustion |
| Electric | When a fault appears | NICEICFor the electrical work | Elements, thermostats and control boards |
Conversion and parts
Can an AGA be converted to electric?
Yes. Ian converts gas, oil and solid-fuel AGAs using the CE-approved Electrikit system, which comes with WiFi app control. Whether it suits your cooker depends on the model and your electrical supply, so he looks at it before giving you a price. More about electric conversion.
Does a converted AGA still need servicing?
It doesn't need the yearly burner service, because there is no burner. If a fault appears, the usual suspects are the elements, the thermostats and the control board.
Do you sell reconditioned AGAs?
Yes. Ian supplies fully reconditioned AGA and Rayburn cookers and fits them. He can set one up on the fuel you have, or convert it to electric. More about reconditioned cookers.
Do independent AGA engineers use genuine AGA parts?
Ian fits genuine AGA parts wherever safety depends on them, which means burners, jets, thermostats, flame failure devices, valves and ignition parts. They're made for the specific model, and a part with slightly different tolerances can affect combustion. He also fits genuine parts on anything under warranty, since a non-genuine part can give the manufacturer grounds to refuse a claim, and on older cast-iron cookers, where parts vary by year and fuel type.
Shelves, door handles, lid liners, thermometers and some seals don't affect safety, so a good part from a reputable independent supplier is a reasonable choice there and often costs less. On older models where genuine parts are no longer made, specialist suppliers and reconditioned parts are often the only way to keep the cooker going.
Choosing an engineer
Why choose an independent engineer over AGA's own service network?
An independent engineer is often easier to book at short notice and will usually work on older models. Whoever you use, check their Gas Safe or OFTEC registration and read their reviews first.
What areas does Ian AGA Services cover?
Wolverhampton and the Black Country, including Dudley, Walsall and Sandwell, plus the surrounding West Midlands. Ian also covers Shropshire, Staffordshire and Worcestershire.
How do I book an AGA service or repair?
Ring Ian on 07931 920662, seven days a week, or fill in the callback form and he'll ring you back.
Who's answering
Answers from the engineer who does the work
These answers come from Ian AGA Services. Ian has worked on AGA and Rayburn cookers for more than 25 years.
You can check his registration yourself on the Gas Safe Register, OFTEC, NICEIC and F-Gas Register websites. The F-Gas listing is under the name IAN Heat-Cook & Cool.
- Gas Safe Register
- Engineer 6061489 · Business 514574
- OFTEC
- Business 11834 · Technician 29180
- NICEIC
- Registered for electrical work
- F-Gas Register
- Listed company
- Trading
- 25+ years
- Google rating
- 5.0 from 45 reviews
- Fuels
- Gas, LPG, oil, electric, solid fuel
- Cookers
- AGA, Rayburn, AGA 6/4
Question not on the list?
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